Terms & Conditions

In these Terms and Conditions, the words and expressions below have the following meanings:

- ‘Conditions’ means these terms and conditions

- ‘Distance Communication’ means purchases made exclusively via telephone, fax, e-mail, mail order, and/or on Yasuroo’s website

- ‘Product(s)’ means any Yasuroo’s product(s)

- ‘you’, ‘your’ means the customer

This website, found under the Yasuroo.com URL, is operated by LIYIXUAN LIMITED trading as Yasuroo's. The references to "we" and "us" and "our" shall be deemed to be references to LIYIXUAN LIMITED trading as Yasuroo's, references to "you" and "our" to be references to a person placing an order via this website. If you have any questions regarding the website or these terms and conditions, you can contact us at:

LIYIXUAN LIMITED

Trading as Yasuroo's

 

Email: flux@yasuroo.com

These terms and conditions are a legal agreement between us and apply to your use of our website, including the sale of retail goods to consumers. You must read, agree with and accept all the terms and conditions contained in this agreement and our privacy policy.

The Website is an official website of Yasuroo’s Limited and the copyright and the database rights are owned by Yasuroo’s Limited. The Website and all intellectual property rights (including but not limited to rights in the website as a database) in its text, design, graphics, and the selection, organisation and arrangement thereof, together with the Yasuroo's trademark and all other trademarks, logos and trade names depicted on the Website belong to Yasuroo’s Limited.

All orders placed by you are subject to our acceptance. We reserve the right at all times and at our sole discretion to refuse to accept an order for any reason and without liability to you.

Orders may only be placed by individual customers and corporations purchasing goods other than for resale. (Wholesale customers should contact us directly at the above address.)

After you have placed the order with us, we will send you an order acknowledgement by email with your order number and details of the product you have ordered. This email is only an acknowledgement of receipt and is not an acceptance of your order. The acceptance of your order and a contract of sale between us will not take place until you have been advised that the said goods are available and these goods have been paid for in full, including any applicable charges. No payment shall be considered to have been received until we have received payment in cleared funds.

You may browse our website without registering but when placing your first order you can choose to do so as a guest or by registering with us. If you decide to register you will need to complete certain fields on an order form. Your username will be the email address you give us. In doing so you give us a commitment that you are authorised to use the address in question. You will also be asked to input a password.

You should not disclose or transfer your password to any other person. You must notify us immediately if you become aware of any unauthorised use of your password. Without prejudice to our rights, we may suspend your access to the website without liability to you if in our reasonable opinion such action is necessary to safeguard the website.

Before you submit your order you will be given the opportunity to review your selection, check the total price of your order and correct any errors. Your order represents an offer by you to purchase products.

If products shown on our website are not available or are incorrectly priced or incorrectly described, we shall not be obliged to sell you such products.

We reserve the right to change at any time and without any previous notice the items offered on our website.

It is vitally important that you check carefully the quantity of goods that you order from us. We will deliver what you order. Whilst you have a right of cancellation you must pay for the delivery costs back to us.

We have made every effort to represent the colours of our products as accurately as possible. However due to differences in monitors we are unable to guarantee that the colour you will see on your monitor will reflect the true colour of the product. If you have any questions about the product you may of course contact us (see "contact us").

Yasuroo warrants that the goods that you buy will at the time of delivery to you correspond to the description given by Yasuroo. Except where you buy as a consumer (as defined in Section 12 Unfair Contract Terms Act 1977) all other warranties, conditions and terms relating to fitness for purpose, merchantability or condition of the goods, whether implied by statute or common law or otherwise are excluded. No statement description information warranty condition or recommendation contained in any catalogue list or similar shall be construed to enlarge, vary or override in any way the terms of this clause.

Due to international regulations and compliance requirements, we do not accept orders or process payments from the following countries or regions: Democratic People’s Republic of Korea (North Korea), Democratic Republic of the Congo, Iran, Libya, Republic of Cuba, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, and Yemen.

Any orders placed from these countries will be automatically cancelled, and payments (if any) will be refunded in accordance with our refund policy.

You confirm that you are authorised to use the credit card/debit card whose details you enter. All credit /debit cards are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order. Furthermore we will not be liable for any delay or non delivery. We are not obliged to inform you of the reason for the refusal. We have no responsibility for your bank or card issuer charging you as a result of our processing of your credit /debit card payment in accordance with your order.

You may pay using, Visa, MasterCard. You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. The balance is paid to Yasuroo’s Limited. The total amount you pay is the same regardless of the payment method.

Where there is a delay in the supply of goods you have ordered, we will advise you as soon as possible. If the goods cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.

Please note, if you choose to use any on-forwarding companies to complete your delivery (including but not limited to having your parcel delivered to a neighbour or left in a safe place), Yasuroo shall not be held liable for any items which are lost, damaged or delayed once the order has been delivered to the address as stated on your invoice.

30-day returns guarantee. We hope you will be totally satisfied with anything you buy from our website. If, for any reason you are unhappy with your purchase, you can return it unworn and unused within 30 days of the date of arrival. The date the items were dispatched to you by us will be detailed in the documentation with your order. All items that you wish to return must be returned in their original packaging or equivalent with their labels intact.

You may either exchange the item for something else, subject to stock availability or receive a full refund of the price paid.

The refund can only be made to the card used when paying for the order. We will email you as soon as possible once we have received the goods back from you. Please allow up to seven days for payment to be processed following our receipt of the goods whose value is being refunded. If you wish to exchange an item, you will have to pay any difference in cost of the item and any additional delivery cost.

Please wrap your parcel securely to avoid damage in transit back to us. Please note we cannot accept an item for refund if it has been damaged in transit to us. We recommend that you to obtain a proof of posting certificate if using the Post Office. Please clearly indicate goods are being either returned for refund or exchange.

Please follow the instructions on our returns page.

In any event damaged, worn or used items will not be refunded or exchanged.

Orders will be sent to the delivery address that you have submitted on your order form. We cannot be held responsible if that delivery address is incorrect. Please note that we cannot deliver to PO boxes. (There are some delivery restrictions on where we can deliver and these will be given to you on request.) Title of the products will be transferred to you on delivery.

Once a product has been received by you, all risk of damage to or loss of the product will pass to you.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was uploaded onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy. Please note that in the event that an error is identified non-acceptance of an order by us may occur, subject to your statutory rights.

Unless specifically provided, we make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss, damage or offence caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.

Yasuroo take the issue of the privacy and protection of your personal data very seriously. Yasuroo is committed to complying with all relevant Data Protection legislation. We use the Internet technology sometimes known as "cookies" to store the information that you give us. This helps us to understand the products you are interested in. We do not store credit/debit card details you give us other than in connection with the transaction you authorise. We will not disclose any of your personal information to anyone outside Yasuroo. We may from time to time contact you with regard to our products and services. You can at any time request that we make no further contact with you by emailing us at flux@yasuroo.com.

No form of communication over the Internet is totally secure. Yasuroo will always use reasonable endeavours to protect the personal information that you give us but we cannot guarantee security totally and in placing an order with us you are acknowledging that you are placing your personal information on the Internet at your own risk.

You recognise and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website is owned by Yasuroo or our licensors and shall remain at all times vested in us or our licensors as expressly authorized by us or our licensors.

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

You may not assign or subcontract any of your rights or obligations under these terms and conditions or any related order for products to any third party without our written consent. We reserve the right to transfer, assign, novate or subcontract any of our rights or obligations under these terms and conditions or any related contract to any third party.

You confirm that, in agreeing to accept these terms and conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these terms and conditions and you agree that you shall have no remedy in respect of any representation.

If any provision contained in these terms and conditions is considered by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other terms and conditions, which shall remain in full force and effect.

A failure by us to exercise or enforce any right conferred upon us by these terms and conditions shall not be deemed to be a waiver of such right or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

These terms and conditions are governed by the laws of Hong Kong, and all disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Yasuroo offers and discounts vary and do not have uniform conditions of use. Any codes offering a discount will only be valid on full price sales, excluding and not limited to sale and or other seasonal offers. For more information please contact the Yasuroo team.

Email: flux@yasuroo.com